Quality management in HDB main upgrading programme

This study examines how the Quality Management principles are applied by the HDB and its project teams to reduce the inconveniences of the residents affected by the Main Upgrading Programme.

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Bibliographic Details
Main Author: Lim, Tow Heam.
Other Authors: Tiong, Robert Lee Kong
Format: Theses and Dissertations
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/6686
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Institution: Nanyang Technological University
Description
Summary:This study examines how the Quality Management principles are applied by the HDB and its project teams to reduce the inconveniences of the residents affected by the Main Upgrading Programme.