E-commerce fraud victims : the influence of negative emotions on coping styles and repurchase outcome

• المؤلف الرئيسي: Tan, Xin Er
• مؤلفون آخرون: Majeed Khader
• التنسيق: Final Year Project
• اللغة: English
• منشور في: 2016
• الموضوعات: DRNTU::Social sciences::Psychology
• الوصول للمادة أونلاين: http://hdl.handle.net/10356/66912
• المؤسسة: Nanyang Technological University

In this study, the behavioral outcome of various negative emotions and coping styles were examined. The study assessed whether negative emotions and coping styles were associated with repurchase outcomes on an online consumer platform. Participants were 100 victims who had a fraud experience on an...