Report on professional attachment with company XYZ.
At Training & Organisational Effectiveness (T&OE), author conduct an internal customer service survey to determine the level of internal customer service, after which, to design a customer service training program that addresses the areas where weak customer service is revealed in the survey...
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2008
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| Online Access: | http://hdl.handle.net/10356/7092 |
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| Institution: | Nanyang Technological University |