Improving customer delivery performance and job scheduling at a manufacturing SME

• Main Author: Bahety, Dhanraj
• Other Authors: Rajesh Piplani
• Format: Final Year Project
• Language: English
• Published: 2017
• Subjects: DRNTU::Engineering::Mechanical engineering
• Online Access: http://hdl.handle.net/10356/72001
• Institution: Nanyang Technological University

Small and medium-sized enterprises (SME’s) need to adopt effective supply chain management practices to deliver reliable performance. Customer delivery performance (CDP) is a commonly used key performance indicator to measure how effectively customer’s promised delivery dates are met. Achieving a go...