Be a friend : enhancing the digital experience for befrienders with thoughtful interface design

• Main Author: Khoo, Jordyn Wen Qi
• Other Authors: Michael Tan Koon Boon
• Format: Final Year Project
• Language: English
• Published: 2018
• Subjects: DRNTU::Visual arts and music::Drawing, design and illustration
• Online Access: http://hdl.handle.net/10356/74266
• Institution: Nanyang Technological University

Be a Friend explores how visual design can help improve the befriending experience for befrienders under the Voluntary Welfare Organisation, Lion Befrienders Singapore. The Checkcall platform is a mobile tool where volunteers use for reporting the wellbeing of senior Befriendees under their care. This project aims to improve the Lion Befrienders’ existing Checkcall platform through vigorous user research and principles of visual, interaction and interface design. It builds on findings from a participatory design to enhance the app features. With an improved tool for befriending, this project hopes to enhance the experience of befriending seniors, instilling a sense of pride and excitement when going about their weekly routine of befriending.