Inquiry chatbot with cloud computing

• Main Author: Sathish Jayabalan
• Other Authors: Gan Woon Seng
• Format: Final Year Project
• Language: English
• Published: 2018
• Subjects: DRNTU::Engineering::Electrical and electronic engineering
• Online Access: http://hdl.handle.net/10356/75409
• Institution: Nanyang Technological University

The project aims to provide an efficient solution to replace the traditional call center model which is widely used in the industries. Traditional call centers are labor intensive and are unable to handle variable throughput efficiently. This is due to its fixed bandwidth to handle incoming calls. T...