Swift and decisive? Evaluating the effectiveness of MINDEF’s crisis communication efforts in building public trust

• Main Authors: Chai, Daniel, Koh, Gregory
• Other Authors: Wu Wei (SSS)
• Format: Final Year Project
• Language: English
• Published: 2019
• Subjects: DRNTU::Social sciences::Communication; DRNTU::Humanities::History::Asia::Singapore::Politics and government
• Online Access: http://hdl.handle.net/10356/76693
• Institution: Nanyang Technological University

In a world where trust in governments is on the decline, we seek to understand the effects of government crisis communication efforts on public trust levels. Most government organisations all over the world are facing a decline in public trust. One key reason for this problem is that these organisat...