Dear Sir/Madam : a study of politeness, formality and directness in Singaporean business emails

• Main Author: Tan, Vel Wen Hui
• Other Authors: Randy John LaPolla
• Format: Final Year Project
• Language: English
• Published: 2019
• Subjects: DRNTU::Humanities::Linguistics
• Online Access: http://hdl.handle.net/10356/78392
• Institution: Nanyang Technological University

Request emails are believed to be crucial in facilitating business functions and have been the key type of emails studied by researchers as a result. While there have been studies on request emails from people of different nationalities, there has been no particular study analysing request emails fr...