Text this: On range and response : dimensions of process flexibility

           __   __               ___     ______   
    ___    \ \\/ //   ____      / _ \\  |      \\ 
   /   ||   \ ` //   |    \\   / //\ \\ |  --  // 
  | [] ||    | ||    | [] ||  |  ___  |||  --  \\ 
   \__ ||    |_||    |  __//  |_||  |_|||______// 
    -|_||    `-`'    |_|`-`   `-`   `-` `------`  
     `-`             `-`