The determination and indetermination of service times in manufacturing systems

• Main Authors: Wu, Kan, Hui, Keung
• Other Authors: School of Mechanical and Aerospace Engineering
• Format: Article
• Language: English
• Published: 2011
• Subjects: DRNTU::Engineering::Industrial engineering::Operations research
• Online Access: https://hdl.handle.net/10356/79917; http://hdl.handle.net/10220/7207
• Institution: Nanyang Technological University

The notion of service times is of such fundamental importance in the analysis of queues that it has long been taken for granted. Intuitively, it is used to represent the time interval that a server is capable of completing a dispatched job. However, actua...