Work harder or work smarter? Information technology and resource allocation in healthcare processes

• Main Authors: Yeow, Adrian, Goh, Kim Huat
• Other Authors: Nanyang Business School
• Format: Article
• Language: English
• Published: 2016
• Subjects: Healthcare; IT; DRNTU::Business::Operations management
• Online Access: https://hdl.handle.net/10356/81452; http://hdl.handle.net/10220/40844; http://misq.org.ezlibproxy1.ntu.edu.sg/work-harder-or-work-smarter-information-technology-and-resource-allocation-in-healthcare-processes.html
• Institution: Nanyang Technological University

While the impacts of health information technology (HIT) are widely studied, prior research presents mixed findings. In this study, a granular examination of the impact of HIT systems on how resources are allocated to healthcare tasks and processes was undertaken. A longitudinal field study that com...