Authentic versus fictitious online reviews: A textual analysis across luxury, budget, and mid-range hotels
Extant literature suggests that authentic and fictitious online reviews could be distinguished by leveraging on their textual characteristics. However, nuances in textual differences between authentic and fictitious reviews across different categories of hotels remain largely unknown. Therefore, thi...
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| Main Authors: | , |
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| Other Authors: | |
| Format: | Article |
| Language: | English |
| Published: |
2017
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| Subjects: | |
| Online Access: | https://hdl.handle.net/10356/84168 http://hdl.handle.net/10220/43563 |
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| Institution: | Nanyang Technological University |
| Language: | English |