Customer grouping for better resources allocation using GA based clustering technique

• Main Authors: Ho, G. T. S., Ip, W. H., Lee, C. K. M., Mou, W. L.
• Other Authors: School of Mechanical and Aerospace Engineering
• Format: Article
• Language: English
• Published: 2013
• Subjects: DRNTU::Engineering::Mechanical engineering
• Online Access: https://hdl.handle.net/10356/85392; http://hdl.handle.net/10220/11271
• Institution: Nanyang Technological University

Appropriate organizational resources allocation becomes a major challenge for companies to address the rapid demands for resources from different operational aspects while resource utilization is keeping low. Differentiate exiting customers with common features into smaller groups can serve as a pie...