Developing a Theory of Diagnosticity for Online Reviews

Diagnosticity of a given online review is defined as the extent to which it helps users make informed purchase decisions. Users’ perception of review diagnosticity can be associated with five factors, namely, review rating, review depth, review readability, reviewer profile and product type. Review...

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Main Authors: Chua, Alton Yeow Kuan, Banerjee, Snehasish
其他作者: Wee Kim Wee School of Communication and Information
格式: Conference or Workshop Item
語言:English
出版: 2017
主題:
在線閱讀:https://hdl.handle.net/10356/85829
http://hdl.handle.net/10220/43861
http://www.iaeng.org/publication/IMECS2014/IMECS2014_pp477-482.pdf
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機構: Nanyang Technological University
語言: English