Training interventions for improving telephone consultation skills in clinicians

Background:Since 1879, the year of the first documented medical telephone consultation, the ability to consult by telephone has become an integral part of modern patient‐centred healthcare systems. Nowadays, up to a quarter of all care consultations are conducted by telephone. Studies have quantifie...

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Bibliographic Details
Main Authors: Vaona, Alberto, Pappas, Yannis, Grewal, Rumant S., Ajaz, Mubasshir, Majeed, Azeem, Car, Josip
Other Authors: Lee Kong Chian School of Medicine (LKCMedicine)
Format: Article
Language:English
Published: 2018
Subjects:
Online Access:https://hdl.handle.net/10356/88827
http://hdl.handle.net/10220/45964
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Institution: Nanyang Technological University
Language: English