Employees' contribution on corporate excellence : a case study.

A case study was conducted on a hotel to investigate the relationship between employee contribution and financial performance. Employee contribution was defined to comprise of both employee satisfaction and employee capability. Hence their individual relationships with financial performance were inv...

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Bibliographic Details
Main Authors: Lim, Pei Lan., Nor Afidah Ahmad., Ong, Loke Shing.
Other Authors: Teoh, Wei Kium
Format: Final Year Project
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/9172
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Institution: Nanyang Technological University
Description
Summary:A case study was conducted on a hotel to investigate the relationship between employee contribution and financial performance. Employee contribution was defined to comprise of both employee satisfaction and employee capability. Hence their individual relationships with financial performance were investigated. The drivers of employee satisfaction were also examined.