Application of balanced scorecard in the Singapore hotel industry.

Application of balanced scorecard in the Singapore hotel industry.

Many research studies have focused on the application of the Balanced Scorecard to firms in the manufacturing industry but few for the service industry, in particular the hotel industry. Hence, we hope to design and develop a strategic scorecard for the local hotel industry using the BSC framework.

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Bibliographic Details
Main Authors: Cheung, Joyce Wai Chi., Chiam, Soon Chian., Tan, Shiow Pyng.
Other Authors: Chen, Shaoxiang
Format: Final Year Project
Published: 2008
Subjects:
DRNTU::Business::Management::Personnel management
Online Access:http://hdl.handle.net/10356/9446
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Institution: Nanyang Technological University
id sg-ntu-dr.10356-9446
record_format dspace
spelling sg-ntu-dr.10356-94462023-05-19T05:45:01Z Application of balanced scorecard in the Singapore hotel industry. Cheung, Joyce Wai Chi. Chiam, Soon Chian. Tan, Shiow Pyng. Chen, Shaoxiang Nanyang Business School DRNTU::Business::Management::Personnel management Many research studies have focused on the application of the Balanced Scorecard to firms in the manufacturing industry but few for the service industry, in particular the hotel industry. Hence, we hope to design and develop a strategic scorecard for the local hotel industry using the BSC framework. 2008-09-24T07:32:27Z 2008-09-24T07:32:27Z 2004 2004 Final Year Project (FYP) http://hdl.handle.net/10356/9446 Nanyang Technological University application/pdf
institution Nanyang Technological University
building NTU Library
continent Asia
country Singapore
Singapore
content_provider NTU Library
collection DR-NTU
topic DRNTU::Business::Management::Personnel management
spellingShingle DRNTU::Business::Management::Personnel management
Cheung, Joyce Wai Chi.
Chiam, Soon Chian.
Tan, Shiow Pyng.
Application of balanced scorecard in the Singapore hotel industry.
description Many research studies have focused on the application of the Balanced Scorecard to firms in the manufacturing industry but few for the service industry, in particular the hotel industry. Hence, we hope to design and develop a strategic scorecard for the local hotel industry using the BSC framework.
author2 Chen, Shaoxiang
author_facet Chen, Shaoxiang
Cheung, Joyce Wai Chi.
Chiam, Soon Chian.
Tan, Shiow Pyng.
format Final Year Project
author Cheung, Joyce Wai Chi.
Chiam, Soon Chian.
Tan, Shiow Pyng.
author_sort Cheung, Joyce Wai Chi.
title Application of balanced scorecard in the Singapore hotel industry.
title_short Application of balanced scorecard in the Singapore hotel industry.
title_full Application of balanced scorecard in the Singapore hotel industry.
title_fullStr Application of balanced scorecard in the Singapore hotel industry.
title_full_unstemmed Application of balanced scorecard in the Singapore hotel industry.
title_sort application of balanced scorecard in the singapore hotel industry.
publishDate 2008
url http://hdl.handle.net/10356/9446
_version_ 1770565813823078400

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