Identification of critical Key Performance Indicators (KPI) that affect the performance of airlines

• Main Authors: Ng, Bingsheng, Pang, Victorine Kai Ying, Pang, Eddie Jian Jong
• Other Authors: Chung, Lai Hong
• Format: Final Year Project
• Published: 2008
• Subjects: DRNTU::Business::Industries and labor
• Online Access: http://hdl.handle.net/10356/9576
• Institution: Nanyang Technological University

This report studies a conceptual framework that gathers critical Key Performance Indicators (KPIs) of 11 listed US airlines from databases such as SEC filing, Air Transport Consumer Report and analyst reports.