Performance measurement : a case study in ABC company

• Main Authors: Cai, Shilin, Choo, Ning Ning, Choo, Zhe Xuan
• Other Authors: Chan, Yoke Kai
• Format: Final Year Project
• Published: 2008
• Subjects: DRNTU::Business::Management::Organizational change
• Online Access: http://hdl.handle.net/10356/9756
• Institution: Nanyang Technological University

The business world is changing to a more dynamic and uncertain one. Performance measurement has been recognized as a key issue in enhancing business performance. In this study, we seek to explore the performance measurement system in the insurance industry. This will be illustrated through the case...