Evaluation of Valuair Ltd. using the importance-performance analysis framework.
Using an analytical approach known as the Importance-Performance Analysis (IPA), this paper involves a study of thirteen pre-selected attributes by which Valuair will be evaluated. This study will help Valuair evaluate their performance and provide insights for further improvement.
Saved in:
Main Authors: | , , |
---|---|
Other Authors: | |
Format: | Final Year Project |
Published: |
2008
|
Subjects: | |
Online Access: | http://hdl.handle.net/10356/9812 |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Institution: | Nanyang Technological University |
Be the first to leave a comment!