發送短信 : Reducing halo in satisfaction measures of service attributes

   _____     ___     _    _     ______    ______  
  / ___//   / _ \\  | || | ||  /_   _//  /_   _// 
  \___ \\  / //\ \\ | || | ||   -| ||-   `-| |,-  
  /    // |  ___  ||| \\_/ ||   _| ||_     | ||   
 /____//  |_||  |_|| \____//   /_____//    |_||   
`-----`   `-`   `-`   `---`    `-----`     `-`'