DISPARITY BETWEEN EXPECTED AND PERCEIVED SERVICE QUALITY IN TOWN COUNCIL

• Main Author: IIS NASYITAH BINTE SENEMAN
• Other Authors: BUILDING
• Format: Dissertation
• Language: English
• Published: 2020
• Subjects: Building; PFM; Project and Facilities Management; 2019/2020 PFM; Teo Ho Pin; Service quality; Expectations; Perceptions; Town Council; SERVQUAL
• Online Access: https://scholarbank.nus.edu.sg/handle/10635/220203
• Institution: National University of Singapore

Bachelor's