Social Interactions in Service Operations: Demand-inducing vs Congestion-aggravating

Social Interactions in Service Operations: Demand-inducing vs Congestion-aggravating

10.1080/01605682.2023.2177566

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Bibliographic Details
Main Authors: Xuchuan Yuan, H. Brian Hwarng
Other Authors: ANALYTICS AND OPERATIONS
Format: Article
Published: Taylor & Francis 2024
Online Access:https://scholarbank.nus.edu.sg/handle/10635/247496
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Institution: National University of Singapore
Description
Summary:10.1080/01605682.2023.2177566

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