Kansei Engineering Influences and Service Differentiation among Singapore, Indonesia and Japan

Ph.D

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Bibliographic Details
Main Author:	MARKUS HARTONO
Other Authors:	INDUSTRIAL & SYSTEMS ENGINEERING
Format:	Theses and Dissertations
Language:	English
Published:	2012
Subjects:	Kansei Engineering, emotions, quality function deployment, the Kano model, Markov chain, cultural differences
Online Access:	http://scholarbank.nus.edu.sg/handle/10635/34456
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Institution:	National University of Singapore
Language:	English

id	sg-nus-scholar.10635-34456
record_format	dspace
spelling	sg-nus-scholar.10635-344562015-01-10T14:04:50Z Kansei Engineering Influences and Service Differentiation among Singapore, Indonesia and Japan MARKUS HARTONO INDUSTRIAL & SYSTEMS ENGINEERING TAN KAY CHUAN Kansei Engineering, emotions, quality function deployment, the Kano model, Markov chain, cultural differences Ph.D DOCTOR OF PHILOSOPHY 2012-08-02T18:00:38Z 2012-08-02T18:00:38Z 2012-01-10 Thesis MARKUS HARTONO (2012-01-10). Kansei Engineering Influences and Service Differentiation among Singapore, Indonesia and Japan. ScholarBank@NUS Repository. http://scholarbank.nus.edu.sg/handle/10635/34456 NOT_IN_WOS en
institution	National University of Singapore
building	NUS Library
country	Singapore
collection	ScholarBank@NUS
language	English
topic	Kansei Engineering, emotions, quality function deployment, the Kano model, Markov chain, cultural differences
spellingShingle	Kansei Engineering, emotions, quality function deployment, the Kano model, Markov chain, cultural differences MARKUS HARTONO Kansei Engineering Influences and Service Differentiation among Singapore, Indonesia and Japan
description	Ph.D
author2	INDUSTRIAL & SYSTEMS ENGINEERING
author_facet	INDUSTRIAL & SYSTEMS ENGINEERING MARKUS HARTONO
format	Theses and Dissertations
author	MARKUS HARTONO
author_sort	MARKUS HARTONO
title	Kansei Engineering Influences and Service Differentiation among Singapore, Indonesia and Japan
title_short	Kansei Engineering Influences and Service Differentiation among Singapore, Indonesia and Japan
title_full	Kansei Engineering Influences and Service Differentiation among Singapore, Indonesia and Japan
title_fullStr	Kansei Engineering Influences and Service Differentiation among Singapore, Indonesia and Japan
title_full_unstemmed	Kansei Engineering Influences and Service Differentiation among Singapore, Indonesia and Japan
title_sort	kansei engineering influences and service differentiation among singapore, indonesia and japan
publishDate	2012
url	http://scholarbank.nus.edu.sg/handle/10635/34456
_version_	1681081507231301632

Kansei Engineering Influences and Service Differentiation among Singapore, Indonesia and Japan

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