Antecedents of service design effectiveness and efficiency in an integrated framework

Antecedents of service design effectiveness and efficiency in an integrated framework

Master's

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Bibliographic Details
Main Author: ZHOU QI
Other Authors: INDUSTRIAL & SYSTEMS ENGINEERING
Format: Theses and Dissertations
Language:English
Published: 2013
Subjects:
service design, effectiveness, efficiency, new service development, knowledge management, tools and techniques
Online Access:http://scholarbank.nus.edu.sg/handle/10635/37823
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Institution: National University of Singapore
Language: English
id sg-nus-scholar.10635-37823
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spelling sg-nus-scholar.10635-378232015-01-20T10:34:47Z Antecedents of service design effectiveness and efficiency in an integrated framework ZHOU QI INDUSTRIAL & SYSTEMS ENGINEERING TAN KAY CHUAN service design, effectiveness, efficiency, new service development, knowledge management, tools and techniques Master's MASTER OF ENGINEERING 2013-05-31T18:00:11Z 2013-05-31T18:00:11Z 2010-07-06 Thesis ZHOU QI (2010-07-06). Antecedents of service design effectiveness and efficiency in an integrated framework. ScholarBank@NUS Repository. http://scholarbank.nus.edu.sg/handle/10635/37823 NOT_IN_WOS en
institution National University of Singapore
building NUS Library
country Singapore
collection ScholarBank@NUS
language English
topic service design, effectiveness, efficiency, new service development, knowledge management, tools and techniques
spellingShingle service design, effectiveness, efficiency, new service development, knowledge management, tools and techniques
ZHOU QI
Antecedents of service design effectiveness and efficiency in an integrated framework
description Master's
author2 INDUSTRIAL & SYSTEMS ENGINEERING
author_facet INDUSTRIAL & SYSTEMS ENGINEERING
ZHOU QI
format Theses and Dissertations
author ZHOU QI
author_sort ZHOU QI
title Antecedents of service design effectiveness and efficiency in an integrated framework
title_short Antecedents of service design effectiveness and efficiency in an integrated framework
title_full Antecedents of service design effectiveness and efficiency in an integrated framework
title_fullStr Antecedents of service design effectiveness and efficiency in an integrated framework
title_full_unstemmed Antecedents of service design effectiveness and efficiency in an integrated framework
title_sort antecedents of service design effectiveness and efficiency in an integrated framework
publishDate 2013
url http://scholarbank.nus.edu.sg/handle/10635/37823
_version_ 1681081846240116736

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