Learning curves of agents with diverse skills in information technology-enabled physician referral systems

Learning curves of agents with diverse skills in information technology-enabled physician referral systems

10.1287/isre.1110.0359

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Bibliographic Details
Main Authors: Mukhopadhyay, T., Singh, P., Kim, S.H.
Other Authors: INFORMATION SYSTEMS
Format: Article
Published: 2013
Subjects:
Domain experts
Healthcare IT
IT-enabled call centers
Learning curves
System experts
Online Access:http://scholarbank.nus.edu.sg/handle/10635/42513
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Institution: National University of Singapore

Internet

http://scholarbank.nus.edu.sg/handle/10635/42513

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