Service delivery quality standards: A comparative survey between estate agents and clients

Service delivery quality standards: A comparative survey between estate agents and clients

International Conference on Energy, Environment, Devices, Systems, Communications, Computers, EEDSCC'11

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Bibliographic Details
Main Authors: Pheng, L.S., Che-Ani, A.I., Tawil, N.M., Yuling, H.
Other Authors: BUILDING
Format: Conference or Workshop Item
Published: 2013
Subjects:
Agency
Customer satisfaction
Ethics
Professionalism
Real estate
Service quality
Singapore
Online Access:http://scholarbank.nus.edu.sg/handle/10635/45962
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Institution: National University of Singapore
id sg-nus-scholar.10635-45962
record_format dspace
spelling sg-nus-scholar.10635-459622015-01-11T03:25:58Z Service delivery quality standards: A comparative survey between estate agents and clients Pheng, L.S. Che-Ani, A.I. Tawil, N.M. Yuling, H. BUILDING Agency Customer satisfaction Ethics Professionalism Real estate Service quality Singapore International Conference on Energy, Environment, Devices, Systems, Communications, Computers, EEDSCC'11 36-43 2013-10-14T04:44:46Z 2013-10-14T04:44:46Z 2011 Conference Paper Pheng, L.S.,Che-Ani, A.I.,Tawil, N.M.,Yuling, H. (2011). Service delivery quality standards: A comparative survey between estate agents and clients. International Conference on Energy, Environment, Devices, Systems, Communications, Computers, EEDSCC'11 : 36-43. ScholarBank@NUS Repository. 9789604742844 http://scholarbank.nus.edu.sg/handle/10635/45962 NOT_IN_WOS Scopus
institution National University of Singapore
building NUS Library
country Singapore
collection ScholarBank@NUS
topic Agency
Customer satisfaction
Ethics
Professionalism
Real estate
Service quality
Singapore
spellingShingle Agency
Customer satisfaction
Ethics
Professionalism
Real estate
Service quality
Singapore
Pheng, L.S.
Che-Ani, A.I.
Tawil, N.M.
Yuling, H.
Service delivery quality standards: A comparative survey between estate agents and clients
description International Conference on Energy, Environment, Devices, Systems, Communications, Computers, EEDSCC'11
author2 BUILDING
author_facet BUILDING
Pheng, L.S.
Che-Ani, A.I.
Tawil, N.M.
Yuling, H.
format Conference or Workshop Item
author Pheng, L.S.
Che-Ani, A.I.
Tawil, N.M.
Yuling, H.
author_sort Pheng, L.S.
title Service delivery quality standards: A comparative survey between estate agents and clients
title_short Service delivery quality standards: A comparative survey between estate agents and clients
title_full Service delivery quality standards: A comparative survey between estate agents and clients
title_fullStr Service delivery quality standards: A comparative survey between estate agents and clients
title_full_unstemmed Service delivery quality standards: A comparative survey between estate agents and clients
title_sort service delivery quality standards: a comparative survey between estate agents and clients
publishDate 2013
url http://scholarbank.nus.edu.sg/handle/10635/45962
_version_ 1681083153683316736

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