A Patient - Oriented Approach to Facilities Management in Singapore's Hospitals

Master's

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Bibliographic Details
Main Author:	ZHU RUI
Other Authors:	BUILDING
Format:	Theses and Dissertations
Language:	English
Published:	2014
Subjects:	Facilities management, Service quality, Kano, QFD, Hospitals, Singapore
Online Access:	http://scholarbank.nus.edu.sg/handle/10635/49591
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Institution:	National University of Singapore
Language:	English

Description
Summary:	Master's

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