A study of the sensitivity of "customer voice" in QFD analysis

International Journal of Industrial Engineering : Theory Applications and Practice

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Bibliographic Details
Main Authors: Xie, M., Goh, T.N., Wang, H.
Other Authors: INDUSTRIAL & SYSTEMS ENGINEERING
Format: Article
Published: 2014
Subjects:
Online Access:http://scholarbank.nus.edu.sg/handle/10635/62966
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Institution: National University of Singapore