Improving the quality of information flows in the backend of a product development process: A case study

Improving the quality of information flows in the backend of a product development process: A case study

10.1002/qre.637

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Bibliographic Details
Main Authors: Boersma, J., Loke, G., Petkova, V.T., Sander, P.C., Brombacher, A.C.
Other Authors: INDUSTRIAL & SYSTEMS ENGINEERING
Format: Article
Published: 2014
Subjects:
Call centres
Consumer electronics
Maturity index on reliability (MIR)
Process improvement
Product development process
Quality metrics
Reliability
Service centres
Online Access:http://scholarbank.nus.edu.sg/handle/10635/63153
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Institution: National University of Singapore

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