Quality of information flow in the backend of a product development process: A case study

• Main Authors: Boersma, J., Loke, G., Petkova, V.T., Sander, P.C., Brombacher, A.C.
• 其他作者: INDUSTRIAL & SYSTEMS ENGINEERING
• 格式: Article
• 出版: 2014
• 主題: Call centres; Consumer electronics; Maturity index on reliability; Process improvement; Product development process; Quality metrics; Reliability; Service centres
• 在線閱讀: http://scholarbank.nus.edu.sg/handle/10635/63274
• 機構: National University of Singapore

10.1002/qre.551