A conceptual framework on the adoption of new service development tools and techniques in service firms

PICMET '10 - Portland International Center for Management of Engineering and Technology, Proceedings - Technology Management for Global Economic Growth

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Bibliographic Details
Main Authors: Dayu, J., Hin, C.K., Chuan, T.K.
Other Authors: INDUSTRIAL & SYSTEMS ENGINEERING
Format: Conference or Workshop Item
Published: 2014
Online Access:http://scholarbank.nus.edu.sg/handle/10635/72233
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Institution: National University of Singapore
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