Organizational adoption of new service development tools

Organizational adoption of new service development tools

Managing Service Quality

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Bibliographic Details
Main Authors: Jin, D., Chai, K.-H., Tan, K.-C.
Other Authors: DIVISION OF ENGINEERING AND TECH MGT
Format: Article
Published: 2014
Subjects:
Financial institutions
New service development
Organizational behaviour
Organizational change
Singapore
Taiwan
Theory of planned behaviour
Tools and techniques
Online Access:http://scholarbank.nus.edu.sg/handle/10635/87157
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Institution: National University of Singapore
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