Cultural transformation at Microsoft IT India: Too fast or just right?

• Main Authors: BOSE, Indranil, VALLURUPALLI, Vamsi, JOSHI, Havovi
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2015
• Subjects: India; Cultural transformation; change management; restructuring; talent management; leadership; localisation; human resources; HR; human resources strategy; HR strategy; organisational culture; Asian Studies; Human Resources Management; Organizational Behavior and Theory; Technology and Innovation
• Online Access: https://ink.library.smu.edu.sg/cases_coll_all/115; https://cmp.smu.edu.sg/case/2031
• Institution: Singapore Management University

This case is set in February 2014, at the Microsoft IT India headquarters in Hyderabad. This is the largest centre of Microsoft IT (“MSIT”) outside of Redmond, Washington, US, and the offshore arm of the Microsoft IT Engineering Divisions. In 2010, when Raj Biyani, the managing director of Microsoft...