Data analytics at Alexandra Health System: A new journey in the healthcare industry

• Main Authors: MA, Nang Laik, KOH, Lian Chee, WANG, Zheng
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2016
• Subjects: auditing; data analytics; predictive analytics; control systems; management control; healthcare; Business Administration, Management, and Operations; Numerical Analysis and Scientific Computing; Strategic Management Policy
• Online Access: https://ink.library.smu.edu.sg/cases_coll_all/163; https://cmp.smu.edu.sg/case/2041
• Institution: Singapore Management University

The case is set in June 2014, when Lau Wing Chew, Chief Transformation Officer (CTO) at Alexandra Health System (AHS) in Singapore was highlighting the achievements of the data analytics initiative made by the Health Analytics Unit (HAU) at AHS to his management team. Although the initiative was sti...