Encompass: Creating innovation in broadcast, everyday (A)

• Main Authors: DE MEYER, Arnoud Cyriel Leo, OHLSSON-CORBOZ, Anne-Valerie
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2019
• Subjects: Strategy; Operations Management; Innovation; Disruptive technology; Pivot Strategy; Business Administration, Management, and Operations; Operations and Supply Chain Management
• Online Access: https://ink.library.smu.edu.sg/cases_coll_all/272; https://smu.sharepoint.com/sites/admin/CMP/cases/SMU-19-BATCH [PDF-Pic]/SMU-19-0022 [Encompass]/SMU-19-0022A [Encompass].pdf
• Institution: Singapore Management University

This is a two-part case series. Case A begins in October 2012, when Encompass Singapore has introduced innovative ways to increase the capacity of its facility to cope with its fierce growth over the past few years in the Pay-tv industry. The company has captured over 50% of the market for outsource...