Amazon vs Walmart: Clash of business models

• Main Authors: KUMAR, Nirmalya, MITTAL, Sheetal
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2023
• Subjects: distribution channels; Omni-channel; supply chain management; Digital Transformation; business models; e-commerce; E-Commerce; Operations and Supply Chain Management; Strategic Management Policy
• Online Access: https://ink.library.smu.edu.sg/cases_coll_all/437; https://smu.sharepoint.com/sites/admin/CMP/cases/SMU-22-BATCH%20%5BPDF-Pic%5D/SMU-22-0021%20%5BAmazon%20Vs%20Walmart%5D/SMU-22-0021%20%5BAmazon%20Vs%20Walmart%5D.pdf?CT=1675045377249&OR=ItemsView
• Institution: Singapore Management University

Set in 2021, this case describes how Amazon and Walmart have been two of the most successful retailers in history and are responsible for changing the rules of the game in the retail industry in the US. Over the years, the two firms had perfected contrasting business models to enable their dominance...