Singapore Public Health Hospital: Bed management system

• Main Authors: CRAMA, Pascale, BHARDWAJ, Sheetal, ANG, Marcus
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2024
• Subjects: Health care delivery; operations and supply chain management; Operational effectiveness; Technology and Analytics; demand management; Capacity planning; Asian Studies; Operations and Supply Chain Management
• Online Access: https://ink.library.smu.edu.sg/cases_coll_all/494; https://cmp.smu.edu.sg/case/6166
• Institution: Singapore Management University

Set in 2022, this case describes the challenges faced by Singapore General Hospital (SGH), one of Singapore’s leading public hospitals, in managing its bed occupancy rate (BOR) to best suit its patient workload pattern and adhere to the government’s guidelines, and describes the evolution of its bed...