Reputation cues as signals in the sharing economy
Reputation cues, like star ratings, signal qualities of service providers in the sharing economy and may affect user behavior. Guided by concepts from signaling theory and using a repeated measures experiment (N = 221), this study manipulated the level of star ratings of ride sharing drivers. Intuit...
محفوظ في:
المؤلفون الرئيسيون: | ROSENTHAL, Sonny, TAN, Jean Yi Colette, POH, Ting Fang |
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التنسيق: | text |
اللغة: | English |
منشور في: |
Institutional Knowledge at Singapore Management University
2020
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الموضوعات: | |
الوصول للمادة أونلاين: | https://ink.library.smu.edu.sg/cis_research/198 https://ink.library.smu.edu.sg/context/cis_research/article/1197/viewcontent/socsci_09_00049.pdf |
الوسوم: |
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