Enacting clan control in complex IT projects: A social capital perspective

• Main Authors: CHUA, Cecil Eng Huang, LIM, Wee Kiat, SOH, Christina, SIA, Siew Kien
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2012
• Subjects: Behavioral control theory; clan control; formal control; project management; project control; IT projects; social capital; enterprises; Control Theory; Technology and Innovation
• Online Access: https://ink.library.smu.edu.sg/cmp_research/4; https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1003&context=cmp_research
• Institution: Singapore Management University

The information technology project control literature has documented that clan control is often essential in complex multistakeholder projects for project success. However, instituting clan control in such conditions is challenging as people come to a project with diverse skills and backgrounds. The...