Examining the impact of IT investment on insurer productivity: A bootstrapped Malmquist frontier analysis approach

• Main Author: YEW, Jee Yuen
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2020
• Subjects: productivity; Malmquist; Index; insurers; fixed; effect; regression; Finance; Technology and Innovation
• Online Access: https://ink.library.smu.edu.sg/etd_coll/317; https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1317&context=etd_coll
• Institution: Singapore Management University

This paper attempts to examine productivity changes of insurance companies in Singapore as represented by bootstrapped Malmquist indices, generated from a data envelopment analysis (DEA)-based frontier analysis, and attribute these changes to an increasing investment in information technology infras...