ANG, Y. T. (2017). Emotional labor and discretionary behaviors: Exploring the mediating and moderating effects of felt inauthenticity and emotional exhaustion. Institutional Knowledge at Singapore Management University.
Chicago Style CitationANG, Yang Ting. Emotional Labor and Discretionary Behaviors: Exploring the Mediating and Moderating Effects of Felt Inauthenticity and Emotional Exhaustion. Institutional Knowledge at Singapore Management University, 2017.
MLA CitationANG, Yang Ting. Emotional Labor and Discretionary Behaviors: Exploring the Mediating and Moderating Effects of Felt Inauthenticity and Emotional Exhaustion. Institutional Knowledge at Singapore Management University, 2017.
Warning: These citations may not always be 100% accurate.