Customer Satisfaction Index of Singapore 2017: Q1 Results

• المؤلف الرئيسي: Institute of Service Excellence, SMU
• التنسيق: text
• اللغة: English
• منشور في: Institutional Knowledge at Singapore Management University 2017
• الموضوعات: Customer satisfaction; Singapore; industry; service excellence; Asian Studies; Sales and Merchandising
• الوصول للمادة أونلاين: https://ink.library.smu.edu.sg/ises_research/18; https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1031&context=ises_research

The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time. 2017 marks the 11th year...