Prediction Software Identifies Cellphone, Cable and Internet Subscribers Who Are Likely to Defect and When

Winning new customers is expensive. More businesses are acting proactively to forestall losing existing clients by using predictive software to help pinpoint those likely to defect. Singapore Management University marketing professor Andre Bonfrer is working in partnership with George Knox (Tilburg...

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Main Author: Knowledge@SMU
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2007
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Online Access:https://ink.library.smu.edu.sg/ksmu/317
https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1316&context=ksmu
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Institution: Singapore Management University
Language: English
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spelling sg-smu-ink.ksmu-13162018-07-09T04:00:09Z Prediction Software Identifies Cellphone, Cable and Internet Subscribers Who Are Likely to Defect and When Knowledge@SMU Winning new customers is expensive. More businesses are acting proactively to forestall losing existing clients by using predictive software to help pinpoint those likely to defect. Singapore Management University marketing professor Andre Bonfrer is working in partnership with George Knox (Tilburg University), Jehoshua Eliashberg (The Wharton School) and Jeongwen Chiang (Cheung Kong Graduate School of Business) to develop a predictive model targeted at the subscription-based service sector. 2007-10-01T07:00:00Z text application/pdf https://ink.library.smu.edu.sg/ksmu/317 https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1316&context=ksmu http://creativecommons.org/licenses/by-nc-nd/4.0/ Knowledge@SMU eng Institutional Knowledge at Singapore Management University Business Marketing
institution Singapore Management University
building SMU Libraries
country Singapore
collection InK@SMU
language English
topic Business
Marketing
spellingShingle Business
Marketing
Knowledge@SMU
Prediction Software Identifies Cellphone, Cable and Internet Subscribers Who Are Likely to Defect and When
description Winning new customers is expensive. More businesses are acting proactively to forestall losing existing clients by using predictive software to help pinpoint those likely to defect. Singapore Management University marketing professor Andre Bonfrer is working in partnership with George Knox (Tilburg University), Jehoshua Eliashberg (The Wharton School) and Jeongwen Chiang (Cheung Kong Graduate School of Business) to develop a predictive model targeted at the subscription-based service sector.
format text
author Knowledge@SMU
author_facet Knowledge@SMU
author_sort Knowledge@SMU
title Prediction Software Identifies Cellphone, Cable and Internet Subscribers Who Are Likely to Defect and When
title_short Prediction Software Identifies Cellphone, Cable and Internet Subscribers Who Are Likely to Defect and When
title_full Prediction Software Identifies Cellphone, Cable and Internet Subscribers Who Are Likely to Defect and When
title_fullStr Prediction Software Identifies Cellphone, Cable and Internet Subscribers Who Are Likely to Defect and When
title_full_unstemmed Prediction Software Identifies Cellphone, Cable and Internet Subscribers Who Are Likely to Defect and When
title_sort prediction software identifies cellphone, cable and internet subscribers who are likely to defect and when
publisher Institutional Knowledge at Singapore Management University
publishDate 2007
url https://ink.library.smu.edu.sg/ksmu/317
https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1316&context=ksmu
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