The importance of being earnest… in cyberspace

Community websites are increasingly viewed as treasure troves of opinions, from restaurant service to hotel accommodations, from mobile phone reviews to reliability ratings of an online auctioneer. An underlying factor behind the success of such websites is the implicit trust between users – to offe...

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Bibliographic Details
Main Author: Knowledge@SMU
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2009
Subjects:
Online Access:https://ink.library.smu.edu.sg/ksmu/401
https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1400&context=ksmu
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Institution: Singapore Management University
Language: English