Mining the richness of digital chat transcripts – An SMU Libraries experience in connecting with our community
The Covid-19 pandemic and the pivoting of library services to digital platforms have provided libraries worldwide the opportunity to extend the reach of their services to their communities. Where physical locations and operating hours used to be a barrier, the digital realm has freed many users to r...
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| Main Authors: | , |
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| Format: | text |
| Language: | English |
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Institutional Knowledge at Singapore Management University
2021
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| Subjects: | |
| Online Access: | https://ink.library.smu.edu.sg/library_research/182 https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1186&context=library_research |
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| Institution: | Singapore Management University |
| Language: | English |