The ‘Workflow Librarian’ Reaching library users where they are

• Main Authors: Hayes, Matthew, Blakiston, Rebecca, Tay, Aaron, Schonfeld, Roger
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2021
• Subjects: Librarianship; user workfllow; delivery; Library and Information Science
• Online Access: https://ink.library.smu.edu.sg/library_research/186; https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1190&context=library_research
• Institution: Singapore Management University

How do libraries add value for patrons increasingly working outside library-preferred workflows (e.g. searching via Google Scholar), and accessing the library’s collection off-campus? This is a question of profound relevance to all library stakeholders – librarians, publishers, and patrons alike – a...