AI in Universities and Libraries

• Main Author: TAY, Aaron
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2023
• Subjects: ChatGPT; open access; academic libraries; data; AI; Information Literacy; Library and Information Science; Scholarly Communication
• Online Access: https://ink.library.smu.edu.sg/library_research/212; https://ink.library.smu.edu.sg/context/library_research/article/1217/viewcontent/AI.pdf
• Institution: Singapore Management University

Everyone is familiar with ChatGPT. But can ChatGPT alone be used for information retrieval? In this Keynote speech, Aaron argues that ChatGPT or similar large language models alone is not sufficient for information retrieval. As databases such as Scopus, Dimensions announce new beta search tools that leverage generative AI, he provides a overview of how these tools that blend search with generative AI (large language models) work (using a technique known as Retrieval Augmented Generation or RAG) and explains the pros and cons of this new class of search tools. He ends with a prediction of what the next 3 years will bring in the area of search, AI and what implications there will be to how people will do information seeking and learn.