Fighting Bureaucratic Dysfunction: Pursuing Citizen-Centric Public Innovation

Bureaucratic red tape is timeconsuming and places undue pressure on the citizen. Arre Zuurmond, Lobke van derMeulen and Jorrit de Jong have made it their mission to tackle this problem by placing citizens in the centre of the process, but realise that there is more than meets the eye.

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Bibliographic Details
Main Authors: Zuurmond, Arre, Meulen, Lobke van der, de Jong, Jorrit
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2011
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Online Access:https://ink.library.smu.edu.sg/lien_research/85
https://ink.library.smu.edu.sg/context/lien_research/article/1076/viewcontent/Fighting_Bureaucratic_Dysfunction_Pursuing_citizen_centric_public_innovation___Arre_Zuurmond__Lobke_van_der_Meulen___Jorrit_de_Jong.pdf
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Institution: Singapore Management University
Language: English
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