Transient Solution of an M/M/1 Queue with Balking

This paper presents an analysis for the M/M/c queue with balking and reneging. It is assumed that arriving customers balk with a fixed probability and renege according to a negative exponential distribution. The generating function technique will be used to obtain the transient solution of system wh...

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Bibliographic Details
Main Authors: KUMAR, B. Krishna, PARTHASARATHY, P. R., MOOSA, Sharafali
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 1993
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Online Access:https://ink.library.smu.edu.sg/lkcsb_research/894
https://doi.org/10.1007/BF01149265
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Institution: Singapore Management University
Language: English
Description
Summary:This paper presents an analysis for the M/M/c queue with balking and reneging. It is assumed that arriving customers balk with a fixed probability and renege according to a negative exponential distribution. The generating function technique will be used to obtain the transient solution of system which results in a simple differential equation. Based on the properties of Bessel functions in the solution of this differential equation the probabilities can be extracted in a direct way.